Customers First QACF-QA

QACF-QA
Cena na vyžiadanie

Exceptional customer service goes beyond addressing needs—it’s about creating memorable experiences that inspire trust and loyalty. Customers First is a one-day, immersive workshop designed to help participants build a customer-first approach by combining empathy, active listening, and proactive problem-solving. This course equips learners with practical tools to handle challenging interactions, elevate customer experiences, and develop a personalised service framework aligned with their organisation’s goals.

Adopt a customer-first mindset to deliver proactive, solution-focused service.
Build trust and create seamless experiences across the customer journey.
Apply empathy and active listening to enhance communication and resolve issues effectively.
Manage challenging customer interactions with professionalism and self-regulation.
Design a personalised service framework to exceed expectations and drive customer loyalty.

Customers First

Mám záujem o vybraný QA kurz

GOPAS Bratislava

GOPAS Brno

GOPAS Praha

Obchodné údaje