ITIL4 Specialist: Collaborate, Assure and Improve

lt;pgt;lt;stronggt;This course is part of the ITILamp;reg;4 Practice Manager pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page.lt;/stronggt;lt;/pgt;lt;pgt;The ITILamp;reg; 4 Specialist: Collaborate, Assure, and Improve course spans three days and equips delegates with the necessary knowledge and skills to proficiently utilise ITILamp;reg; 4 practices within their respective work environments.lt;/pgt;lt;pgt;The course comprises a blend of instructor-led training and activities that provide participants with an insight into the following key practices and how these integrate into the organisationamp;rsquo;s value streams:lt;/pgt;lt;ulgt;lt;ligt;Relationship Managementlt;/ligt;lt;ligt;Service Level Managementlt;/ligt;lt;ligt;Supplier Managementlt;/ligt;lt;ligt;Continual Improvementlt;/ligt;lt;ligt;Information Security Managementlt;/ligt;lt;/ulgt;lt;pgt;There is a 90-minute, closed book, 60 question multiple choice examination associated with this course. Pass mark is 39/60 (65%).lt;/pgt;lt;pgt;This exam is online and can be booked at a time of the delegatesamp;rsquo; choosing once the course has finished and will be invigilated virtually by PeopleCert.lt;/pgt;lt;pgt;lt;stronggt;Target Audiencelt;/stronggt;lt;/pgt;lt;pgt;This course is designed for all IT professionals wanting to expand their knowledge in the practices involved in Collaborate, Assure and Improve and how to position those practices in their organisations.lt;/pgt;