ITIL(R) 4 Foundation - IT Service Management Certification

lt;pgt;The ITILamp;reg; 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on lt;a href="https://www.qa.com/catalogue/our-portfolio/service-management/"gt;IT service management (ITSM)lt;/agt; in the worldlt;/pgt;lt;pgt;ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and lt;a href="https://www.qa.com/catalogue/our-portfolio/project-and-programme-management/"gt;project managementlt;/agt;, with a flexible value-oriented operating model.lt;/pgt;lt;pgt;The course comprises interactive learning sessions, exercises that reinforce the knowledge gained and practice exam questions. In preparation for taking the exam, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.lt;/pgt;lt;h4gt;lt;stronggt;Target audiencelt;/stronggt;lt;/h4gt;lt;pgt;This course is aimed at all levels of IT professionals, customers and users involved in the provision or receipt of IT Services in any organisation.lt;/pgt;lt;pgt;lt;iframe allow="autoplay; fullscreen" allowfullscreen="" frameborder="0" height="360" src="https://player.vimeo.com/video/377308252?color=4591ceamp;amp;portrait=0" width="640"gt;lt;/iframegt;lt;/pgt;lt;pgt;lt;span style="color: rgb(255, 255, 255);"gt;ITIL v4lt;/spangt;lt;/pgt;